Frequently Asked Questions

How long does it take to receive my shower pan? +

Your custom pan is made in about 7 business days and shipped nationwide via insured freight.

Can I return or cancel my order? +

Because every pan is custom, all sales are final. See our full Terms for details.

What’s covered under warranty? +

Lifetime warranty on manufacturing defects — cracks, warping, or faults due to fabrication.

How do I install it? +

Just drop it in place with thinset mortar. No slope calculations needed — we’ve done it for you.

What materials are used? +

We use non-porous quartz composite slabs sourced from top U.S. manufacturers.

Terms, Warranty, & Returns

All shower pans are made-to-order. Orders are final once placed.

We offer a lifetime warranty against manufacturing defects, including improper slope, material faults, or damage in transit.

For shipping issues, contact us within 72 hours of delivery.

Privacy: We only use your info to process your order. No spam. Ever.

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