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Frequently Asked Questions
Every shower pan is made to order. Our standard lead time is 1 week from the time of purchase.
No returns are accepted. Each shower pan is custom-fabricated to your specifications and cannot be resold.
Yes. We stand behind our work. Each pan comes with a lifetime manufacturing warranty covering defects in materials and craftsmanship.
Proudly manufactured in the USA using premium quartz slabs and precision fabrication methods.
We use the highest-quality engineered quartz slabs, fabricated to exact tolerances using state-of-the-art CNC equipment.
Yes. You can fully customize your drain location when placing your order.
Yes. Our quartz pans are lightly textured to provide excellent traction even when wet.
Yes. We offer ADA slope options to meet accessibility requirements. You can select this during customization.
Just use warm water and a mild cleanser. Avoid harsh chemicals or abrasive pads.
Every shipment is insured. If your item is damaged during delivery, notify us within 24 hours with photos so we can file a claim and start a replacement.